Effective Date: January 09, 2025
Introduction
VIAM Homes ("we," "us," "our") respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).
Information We Collect
We may collect the following types of personal information from users of our website viamhomes.com ("Site"):
- Personal Identifiers: Name, email address, phone number, mailing address.
- Payment Information: Credit/debit card details, billing information (if applicable).
- Online Activity: IP addresses, browser type, usage data, cookies, device identifiers, and similar information collected automatically as you navigate through our Site.
- Other Information: User feedback, customer service interactions, and information provided through voluntary surveys or forms.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide, maintain, and improve our services.
- To process transactions and fulfill your orders.
- To communicate with you about updates, offers, and promotions related to our services.
- To customize content and advertisements to your preferences.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and protect our legal rights.
Sharing Your Information
We may share your personal information with third parties for the following purposes:
- Service Providers: Third-party vendors that assist with business operations, such as payment processing, email communication, and data hosting.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or to protect our rights, property, and safety or the rights, property, and safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
Your Rights Under California Law
As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request the categories of personal information we collect, the purposes for which we use it, and the third parties with whom we share it.
- Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the sale of your personal information (if applicable).
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us at booking@viamhomes.com. We will respond to your request within the timeframes required by law.
Data Security
We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. These may include:
- Cookies: Small text files stored on your device to track usage and preferences.
- Web Beacons: Small graphic images that track your activity on the website.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly if you disable cookies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically for any updates.
